Property Management Coordinator

Position Description: Property Management Coordinator

Status: Full-Time

Department: Property Management

Reports to: Senior Property Manager

Organization: University of Calgary Properties Group (UCPG)

Are you an experienced Property Management professional recognized for your strong technical and organizational skills? Are you regularly being noticed for your attention to detail and flexibility in adapting to changing work priorities? Are you able to successfully multi-task, problem solve, and have a strong work ethic? If so, we want you on our growing team!

UCPG is looking for a full time Property Management Coordinator who will be responsible for all the activities related to the operations of the retail and office properties within our organization. Reporting to the Senior Property Manager, the Property Management Coordinator will play a key role in Property Management as it relates to University District and University Innovation Quarter projects and will be responsible to uphold the quality standards for management of University of Calgary Properties Group Ltd.


University of Calgary Properties Group Ltd. is an independent real estate development company created by the University of Calgary to lead the planning and development of University land projects including two of Calgary’s most exciting inner-city development sites, University District (U/D) and University Innovation Quarter (UIQ). University District (U/D) is the 2022 national winner for CHBA’s Best Growing Community and boasts a comprehensive 200-acre mixed-use urban community offering residential, retail, and office opportunities along with ample open space for modern urban living. UIQ, formerly known as the University Research Park, is positioned to be a destination for world-class research and innovation. UIQ has an existing ecosystem of 76 acres with significant potential for growth, diversification, and densification right in the heart of Northwest Calgary. UCPG brings together a strong vision, ambitious development goals, and an unwavering commitment to the University of Calgary and our stakeholders to create amazing places where people can thrive.


This evolving position is responsible to support and assist the Senior Property Manager and the Property Management team to ensure the successful day to day operations of the properties.  The position requires an individual who exemplifies professionalism, service excellence, attention to detail, and focus on quality. This position may require some flexibility in work schedule and some overtime hours to support property management objectives and UCPG tenants.


What you will do:

  • Deliver exceptional customer service to internal and external customers.
  • Act as the primary tenant contact for inquiries and requests, requiring detailed coordination and communication between the tenants, building operations, security, construction, accounting, and leasing ensuring all requests and concerns are dealt with in a professional and prompt manner.
  • Escalation contact for building emergencies, responding quickly and effectively to all tenant and management requests.
  • Promote a positive work environment and culture for all employees and contractors.
  • Monitor Yardi PM program to ensure work is being completed.
  • Create SOP’s for new and existing work practices within the Property Management team.
  • Member of the JHSC, actively participate in safety programs and ensure compliance with all H&S safety policies.
  • Manage the incident reporting system including follow-up with different departments for action item completion.
  • Assist the Senior Property Manager with budget preparation, contract negotiation and management of operating costs by adhering to purchasing processes and reviewing and approval of all billings.
  • Assist with monthly variance reporting.
  • Support project management including creating RFP documents, gathering quotes, reviewing quotes, and awarding contracts.
  • Liaising with building contractors on projects ensuring they are completed as scheduled and in accordance with the budget guidelines including landscaping, waste removal, pest control, janitorial, parking, and common area repairs.
  • Liaise with residential property managers and condo board representatives.
  • Conduct monthly meetings with base building contractors.
  • Conduct regular meetings with tenant representatives.
  • Updating the Tenant Manual on an ongoing basis.
  • Assist in the day-to-day management of University District and UIQ (in future) including: Central Commons Park (Ice rink, water feature, fire features, plaza’s), snow removal and landscaping throughout UD and UIQ, street signage, tenant signage, neighbourhood association.
  • Draft professional and concise internal and external property management communications and reports.
  • Other assigned duties.

Technical Qualifications

You will have a minimum of 5 years’ experience in a Property Management assistant or coordinator role, preferably in a commercial/retail environment.

  • RPA/FMA or equivalent experience, or working towards the designations.
  • Working knowledge of Occupational Health and Safety Act.
  • Superior financial, analytical and research skills.
  • Excellent oral and written communication and presentation skills.
  • Ability to develop and sustain cooperative and effective working relationships at all levels.
  • Ability to exercise and maintain confidentiality.
  • Displays enthusiasm and has a desire to learn.
  • Is a collaborative team player.
  • Ability to allocate one’s time effectively, work under pressure, manage tight deadlines, and handle multiple demands/competing priorities.
  • Able to resolve problems and make good judgements using facts and sound reasoning.
  • Intermediate to advanced skills in Yardi and Microsoft Office (Word, Excel, PowerPoint etc.).


The deadline to apply is Friday, May 26, 2023. Please send your cover letter and resume to and include “Application: Position (Your Name)” in the subject line.

Note: Only applicants selected for interviews will be contacted. We are committed to workplace diversity and inclusion and thank all applicants in advance.

For more information about UCPG, U/D, or UIQ, visit our website at